COVID19 : Delays are to be expected due to important security measures, including physical distance, which increase the processing time of high volumes of packages. "Canada Post"

DELIVERY AND RETURNS

Delivery policy

 

Racine Bouclée offers home delivery in Canada and the United States only. Our team makes every effort to dispatch your orders as quickly as possible by following the order in which they were made. Our objective is to deliver an order within 1 to 3 working days following its confirmation. Deliveries to remote areas may take a few more days. While we will endeavor to deliver orders on time, delivery may be delayed due to unforeseen circumstances.


Exchange and refund policy

 

We hope that your purchases will meet your expectations and needs. Racine Bouclée does not accept any return or exchange of products after receipt of the package.

 

In the unfortunate event that a breakage is caused during the delivery of your package, please contact us as soon as possible by completing the contact form on our site, accompanied by a photo of the condition of the product as received . We will then take the necessary measures to rectify the situation.